Privacy Policy

This Privacy Policy explains how El Agave Mexican Restaurant (“El Agave”, “we”, “us”, “our”) collects, uses, and shares information when you visit our website, place orders, request catering, or interact with us online or in person.

This policy is for informational purposes and is not legal advice.

1) Information We Collect

  • Contact details: name, email, phone, and addresses.
  • Order & reservation details: menu selections, event details, and special requests.
  • Payment information: processed securely by payment providers; we do not store full card numbers.
  • Communications: messages sent via forms, email, or social media.
  • Usage data: pages visited, links clicked, and device/browser info.
  • Form submissions: info submitted via our catering or contact forms.

2) How We Use Information

  • Provide and deliver orders and catering services.
  • Respond to inquiries and customer support requests.
  • Improve our website, menu, and service quality.
  • Send service-related updates (order confirmations, event reminders).
  • Comply with legal obligations and enforce policies.
  • Send marketing communications with your consent (opt-out anytime).

3) Cookies & Tracking

We and our service providers use cookies and similar technologies to operate the website, remember preferences, and analyze traffic.

  • Essential cookies for site functionality.
  • Analytics cookies (e.g., Google Analytics) to measure usage.
  • Advertising/third-party cookies for embedded services like maps or ordering widgets.

You can control cookies in your browser settings. Some site features may not work without them.

4) How We Share Information

  • Vendors/service providers: hosting, analytics, email/text platforms, payment processors, and form providers.
  • Delivery/ordering partners: to fulfill your order.
  • Legal & safety: to comply with laws or protect our rights and guests.
  • Business transfers: in the event of a sale or merger.

We do not sell your personal information.

5) Data Retention

We keep information as long as necessary to provide services, comply with law, resolve disputes, and enforce agreements.

6) Security

We use reasonable safeguards to protect personal information. However, no method of transmission or storage is completely secure.

7) Your Privacy Rights

You may have rights to:

  • Access and receive a copy of your personal information.
  • Correct inaccurate information.
  • Request deletion of your information.
  • Opt out of tracking or marketing communications.

To exercise rights, see Contact Us. We will verify requests as required by law.

8) Children’s Privacy

We do not knowingly collect information from children under 13. Contact us if you believe we have and request deletion.

9) International Users

If you use our site from outside the U.S., your information may be processed in countries where privacy laws differ.

10) Changes to This Policy

We may update this Privacy Policy from time to time. We will post updates with a new “Last updated” date.

11) Contact Us

Last updated: August 14, 2025